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Strategic Plan

A focused plan to guide the Chamber’s work, strengthen member value, and support a stronger business community across the CBRM.

Guiding Our Work Through 2028

The Cape Breton Regional Chamber of Commerce’s strategic plan helps focus our work over the next few years.

It reflects the Chamber’s role as the voice of business in the CBRM and guides how we advocate, grow and engage membership, deliver meaningful events and programs, and strengthen the Chamber for the future.

Through this plan, we are focused on building a Chamber that is responsive to members, connected to the community, and prepared to support the needs of local business.

Our Mission

To represent, advocate for, and support businesses in the Cape Breton Regional Municipality through strong leadership, meaningful connections, and effective advocacy.

Our Vision

A strong and confident CBRM where businesses are heard, supported, and positioned to succeed.

Our 2029 Goal

To be the recognized voice of business in the CBRM. Through advocacy leadership, meaningful connections, sustainable growth, and regional impact, we will strengthen the business community and support a thriving CBRM.

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Be the Voice of Business

We will continue to bring member concerns to the people making decisions.

This includes gathering feedback, meeting with government, hosting roundtables, responding to policy issues, and advocating on matters that affect the cost, ease, and confidence of doing business in the CBRM.

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Grow and Engage Membership

We want more businesses to see themselves in the Chamber and understand how to make the most of their membership.

This priority focuses on growing membership, improving onboarding, strengthening communication, and creating more opportunities for members to participate throughout the year.

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Deliver Exceptional Member Experiences

We will continue to deliver events, programs, and services that bring members together, create meaningful connections, support learning, and strengthen the local business community.

This includes opportunities to connect, celebrate local success, and stay informed about the issues and opportunities shaping business in the CBRM.

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Build a Sustainable Chamber

To support members well, the Chamber must also remain strong, focused, and sustainable as an organization.

This priority focuses on responsible financial management, strong governance, staff capacity, effective systems, and partnerships that help the Chamber continue delivering meaningful work for members.

Our Values and Guiding Principles

Putting the Plan Into Action

Advocacy & Government Relations

We will continue listening to members, bringing business concerns forward, and advocating on issues that affect the cost, ease, and confidence of doing business in the CBRM.

Member Engagement & Growth

We will focus on helping more businesses understand the value of membership, stay connected to the Chamber, and make use of the benefits, tools, and opportunities available to them.

Events, Programs & Connections

We will continue creating opportunities for members to connect, learn, celebrate local success, and build relationships across the CBRM business community.

Organizational Strength

We will continue strengthening the Chamber’s governance, financial sustainability, staff capacity, systems, and partnerships so we can better support members over the long term.

Strategic Plan